How to report
Reporting issue with your top-up order must be a real cause, and do not use the report form if your problem is not about top-up order. Keep in mind that we are doing our best to provide service with low error rate, sometimes we may make mistakes.
The form requires some details that you need to provide such as your Order number, name used in the order, payment type, date of purchase and more info required to assist you better!
Fill the form with the required info, and submit the answer and we'll be in-touch with you as fast as possible. Keep in mind that false report may lead to your support suspension! so please do not post fake or wrong reports!
This form is used to send report about those who didn't receive their Diamonds / Gold / UC in their game accounts!.